Meetings and Conferences Satisfaction Feedback

Name: The Grand Hotel Eastbourne
Address: King Edwards Parade, Eastbourne, BN21 4EQ, GB
Telephone: +44 (0)1323 412345
Price range: £100 - £700

Name

Tel. No

Event Title

Event Date

Quality

Questions	Excellent	Good	Satisfactory	Poor	Unacceptable
Pre event arrangements	Excellent	Good	Satisfactory	Poor	Unacceptable
Concierge / Travel arrangements	Excellent	Good	Satisfactory	Poor	Unacceptable
Check in / Welcome	Excellent	Good	Satisfactory	Poor	Unacceptable
Meeting and Private Dining Rooms	Excellent	Good	Satisfactory	Poor	Unacceptable
Tea & Coffee Breaks	Excellent	Good	Satisfactory	Poor	Unacceptable
Service throughout your event	Excellent	Good	Satisfactory	Poor	Unacceptable
Food - Lunch	Excellent	Good	Satisfactory	Poor	Unacceptable
Food - Evening Dinner	Excellent	Good	Satisfactory	Poor	Unacceptable
Food - Breakfast	Excellent	Good	Satisfactory	Poor	Unacceptable
Accommodation	Excellent	Good	Satisfactory	Poor	Unacceptable
Recommended 3rd party suppliers – eg teambuilding, entertainment	Excellent	Good	Satisfactory	Poor	Unacceptable
Leisure Facilities / Spa treatment	Excellent	Good	Satisfactory	Poor	Unacceptable
Departure and Billing	Excellent	Good	Satisfactory	Poor	Unacceptable
Overall Service	Excellent	Good	Satisfactory	Poor	Unacceptable

Comments

If you would like to add to your response, or wish to highlight outstanding performance from any particular member of staff, please use this space.

Would you use this venue again?

Yes

Would you consider using another Elite Hotel in future?

Yes

When will you be starting the venue finding process for your next event?

Would you be happy for us to include your comments in our marketing?

Yes

Can we contact you to take part in a case study about your event for potential coverage in business publications?

Yes

Is there photography available from your event and if so do we have permission to use it for marketing purposes?

Questions	Yes	No
Photography	Yes	No
Permission	Yes	No

Would you like to receive offers and news from us?

Yes

(If yes, please provide a preferred e-mail address)

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